The website is the online store for the exhibition and distribution of products under the company name “MATADOR HELLAS MEPE” via the Internet,  (ΑΦΜ: 095681820 / Δ.Ο.Υ.: Δ’ ΘΕΣ/ΝΙΚΗΣ / Αριθμός ΓΕΜΗ: 58431504000). The headquarters of the company is located in Thessaloniki, Karolou Dil street 18, 54623, tel: 2310275496,                                            e-mail

Make sure you agree to the following terms and conditions because your further use and browsing of the website implies your express and unreserved consent and agreement to them.

  1. Terms

MATADOR HELLAS MEPE reserves the right to unilaterally modify or renew the present terms and conditions of transactions, made through its online store, according to its needs and business ethics. The company undertakes the obligation to update this text for any change or addition to the terms. It is clarified that the change of terms does not affect orders that you have already placed.

  1. Information provided & Products

MATADOR HELLAS MEPE is committed to the completeness and validity of the information listed on its website, both in terms of the existence of the essential characteristics described for each product it has, as well as in the accuracy of the data listed by the company’s online store, subject to any typographical errors, which have escaped notice or occurred unintentionally or due to any interruptions in the operation of the website due to force majeure.

  1. Limitation of Liability

MATADOR HELLAS MEPE cannot provide any guarantee for the availability of the products, but it guarantees timely information to end consumers about their unavailability.

MATADOR HELLAS MEPE is only liable for fraud and gross negligence, in case of delay in the delivery of ordered products and for information it provides or services it provides through its website.

The company’s online store is not responsible for any technical problems that may occur to users when they attempt to access the website and during it and are related to the operation or compatibility of their own infrastructure with the use of the website. Also, MATADOR HELLAS MEPE has no responsibility for acts or omissions of third parties and especially unauthorized interventions by third parties in products and/or services and/or information available through it.

  1. Copyrights

All the content of the websites posted by MATADOR HELLAS MEPE, including images, graphics, photographs, designs, texts, services and products provided are the intellectual property of it and the company and are protected according to the relevant provisions of Greek law, European law and of international conventions.

Any copying, analog / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of derivative work or misleading the public about the real provider of the Website Content is prohibited. Any reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the Content in any way or medium for commercial or other purposes is permitted only with the prior written permission of MATADOR HELLAS MEPE or any other legal owner of the above copyrights.

The names, images, logos and distinctive features that represent MATADOR HELLAS MEPE its online store, third parties contracted with them as well as their products or services, are exclusive trademarks and distinctive features of MATADOR HELLAS MEPE of www. and the above third parties and are protected by Greek, Community and international trademark and industrial and intellectual property and unfair competition laws.

In any case, their appearance and display on the website should in no way be taken as a transfer or assignment of a license or right to use them.

  1. User Obligations

The users of the website accept that they will not use it and the company’s online store to send, publish, send by e-mail or transmit in other ways any content that is illegal, harmful, threatening, offensive, annoying, defamatory , defamatory, vulgar, obscene, libelous, is a violation of another’s privacy, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, is not entitled to be transmitted according to law or contractual or management relationships (such as inside information, proprietary and confidential information obtained or disclosed as part of employment relationships or covered in confidentiality agreements), infringes any patent, trademark, trade secret, copyright or other proprietary rights of a third party, contains software viruses or any other codes, files or programs, which are designed with the purpose of interrupting, causing damage, destroying or preventing the operation of any computer software or hardware, intentionally or unintentionally violates the applicable Greek and Community legislation and its provisions, may harass third parties in any way and any content is used to collect or store personal data of users.

  1. Security

MATADOR HELLAS MEPE recognizes the importance of the security of your personal data as well as your electronic transactions and takes all the necessary measures, with the most modern and advanced methods, to ensure your maximum possible security. The company has adopted procedures, which protect the personal data that users submit to its website or provide to it by any other means (e.g. by telephone). These procedures protect user data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction. They also help to ensure that this information is accurate and used correctly.

  1. Privacy

During your visit to the website it is possible that you will be asked to provide your personal information (name, surname, occupation, e-mail address, product shipping address, contact numbers, etc.) as a rule in order to process your orders. In particular, in the event that you choose to make payments via credit card, the number, the expiry date of the card and the three-digit security code will be requested.

Any personal data that you declare anywhere on the pages and services of the website are kept exclusively and only for reasons related to your transactions with us, communication, improving the services provided and ensuring the operation of the respective service and may not be used by any third party (with the exception of where provided by Law to the competent – and only – authorities).

In any case, the employees of MATADOR HELLAS MEPE who have access to your personal data are specific and the access of unauthorized persons to your personal data is prohibited. Every reasonable measure to secure your data has been taken. In extremely rare and special cases, your personal information may also be disclosed to companies collaborating with MATADOR HELLAS MEPE, in order to support, promote and execute your business relationship with us, but always under conditions that fully ensure that your personal information they do not undergo any illegal processing.

For any question or proposal or statement related to these matters please contact us using the special contact form.

At any time, the user reserves the right to information or to object to the further processing of his data in accordance with the current legislation on the protection of personal data.

  1. Payment methods

For the convenience and service of all those who wish to buy from our online store, offers you the following alternative payment methods:

  • with cash on delivery via ELTA Couriers with the “DOOR-TO-DOOR” service
  • payment via bank account contact 2310 275496.
  1. Products delivery –Shipping Costs

All shipments within Greece arefreeand are carried out through courier company ELTA Courier.

At the time of delivery of your order, carefully check the condition of the products and the intactness of their packaging in order to identify any obvious defects created during transport.

For shipments to Cyprus, the fee is 15.00 euros via UPS Courier. For purchases over 300 euros, the charge is free.

  1. Withdrawal/ Return
  • In case you wish to change or return the product you purchased, you can do so within 14 days from the date you received it. In this case, you only bear the transport cost of returning the products.
  • In the event that the reason for returning the product concerns an error on our company’s part, then the cost of the return is borne by us. In this case, to return the product, contact 2310-051369.
  • The return possibilities are as follows: a) credit b) refund (only applies to the online store). In case you want a refund and the transaction was made with a credit card, then your money will be credited back to your card. In case the transaction was made by cash on delivery, then please provide us with your bank account so that we can deposit the money within 10 days. Refunds are not accepted for gift recipients, special orders, and if the jewelry has been altered in any way (eg engraving, ring resizing, etc.)
  1. Order cancellation

You have the possibility to cancel your order by calling 2310 275496 or by email at Depending on the stage of development

of your order we will inform you of the options you have. If the customer cancels the order when the products are in the carrier,

then the customer is obliged to pay the transport costs to the company.

  1. Other terms

The user of the website acknowledges that he has read these terms, agrees with them and undertakes to comply with them.